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Fastest Way to Release your Domain for use with Google Workspace

You bought Google workspace through a reseller (say Wix) but let it expire. Now you want to get a new Google Workspace account directly with Google but when trying to set up, you get an error,

"This domain is already is use....".

If you don’t have access to the admin email, there are two good options:

If you bought Google Workspace with a third party, you’ll have to ‘disconnect’ the domain from the Wix account. If you are successful, you’ll need to wait 7 days. That’s too long.

If you have access to your zone editor (which you will if you own the domain), you can fill this form and Google says they’ll get back to you in three days instead of the seven. https://toolbox.googleapps.com/apps/recovery/domain_in_use?visit_id=638914179557282795-311471662&rd=1. This is the fastest way we’ve figured.

Update
#

Google responded within 24 hours (actually 10 hours) and released it with us having to do nothing extra!

👂

Sanjay Regmi
Author
Sanjay Regmi